I no longer spend countless hours making copies & distributing them.” Departments are much more self-sufficient in finding content. “We’ve comfortably taken the leap to a paperless environment. Please take a minute to read a Case Study done for the City of Kennewick. We have done this for many years and have proven to be true professionals and experts at the task. It is a daunting one, but it must be done and you want the right people to lead you through the challenge. If this is something you are ready to talk about, I know that our team of consultants are the right people to help you conquer that task. How can capturing data as it is created and making it electronic increase productivity as well as reduce costs overall? Many studies share the ROI of this fact. I think it is time to stop and relook at your business. Often we create business process around what we have “always” done. This concept can be taken all the way to the documents that we deal with for our business processes. It makes you think long and hard about what is important and what is needed. Today we face an economic reality that is forcing us to do more with less. Well I think I can bring you to that reality, so continue reading. I am sure you are wondering how this relates to content management, the topic I was asked to write about. I am challenging you to someone that can do MORE with Less. I think we are often taught to want more, that we “need more”. I want to challenge you to, DO MORE WITH LESS. I have a challenge for the readers of this blog. Despite all of the innovative technology available today for implementing distributed and mobile document capture, there is a lot more to it than the common marketing slogans of, ”Put your paper in the automatic-feeder, push the button and walk-away.” In reality, “Getting it Right” takes a great deal more fore-thought, planning, execution and on-going support to make the usability simple for end-users while ensuring the end-to-end process is fast, secure and visible to those who handle exceptions and/or need self-service access to the documents. The rise, proliferation and ever increasing bandwidth of the internet, along with new hardware devices such as multi-function printers (MFPs), desktop-personal use scanners, digital senders, tablets PCs and smartphones make it possible to capture documents at the point-of-origination, or “the first mile”, a phrase coined by Kofax. Distributed and Mobile Document Capture carries with it a very similar paradigm shift that the FedEx overnight delivery service and the facsimile machine had in the 70s, 80s and 90s.
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